FAQ's

WHO MAKES THE PRODUCTS?

Rita is the founder of Roots / Արմատ, she takes care of every single order and detail by hand painting them herself. Digital artworks are Rita's designs as well. 

DO YOU PROVIDE TRACKING INFORMATION?
You will receive the tracking number through email once your order is shipped.

DO YOU SHIP TO INTERNATIONALLY?
Yes, our goal and mission is to deliver unique handmade items from Australia to all over the world. 

HOW MUCH IS SHIPPING?
Shipping costs depends on the item weight. 
Simply add your address in the billing page and the system will calculate the amount.

DO YOU HAVE GIFT CARD OPTION?
Yes, if you are shopping for someone else but not sure what to get, you can give them the gift of choice with a Roots / Արմատ gift card.
Gift cards are delivered by email and contain instructions on how to order online.  

WHICH PAYMENT OPTIONS DO I HAVE?
You can pay securely using your card.

WHAT CURRENCY AM I BILLED IN?
The final amount will be billed in AUD. The displayed prices in other currencies are an approximate of the final billed amount using today's rate from xe.com