Shipping policy

Shipment processing time

All local and international orders are processed within 2-7 days

If we experience high volume of orders, the order processing might be delayed by 1-2 days. We will let you know immediately if that is the case.

Shipping rates and delivery estimates 

Country  Days of Arrival
France 7  days
Russia 7  days
USA (East coast) 10-13 days
USA (West coast) 13-15  days
Australia 18-21 days


Delays may occur due to Covid-19. 

Shipment confirmation and order tracking

The shipment confirmation and order tracking information will be sent immediately after the order is sent.

Customs, duties, and taxes

Roots.Armad is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If you received your order damaged, Roots Armad is not responsible for broken items delivery, we pack all products in double boxes and bubble wrap for best insulation, damaging exceptions may happen in less than 1% of orders. 

International Shipping Policy

Roots.Armad ships internationally to the USA, Canada, Australia, Russia, and Europe. Additionally, if required Roots.Armad will ship to other countries.